Hilary Jiggins BACP

Hilary Jiggins is a counsellor who seeks to make therapy clear and straightforward. She invites clients to work together and keeps jargon to a minimum. Sessions focus on practical steps that help reduce distress and move people closer to the life they want.

Hilary blends evidence-based methods with a human-centred way of working. She draws on approaches such as cognitive behavioural therapy and skills from dialectical behaviour therapy, and adapts these to suit each person. She also uses client-centred and existential ideas to keep the work tailored to the individual.

Her background includes a foundation in medical science and 15 years of experience in the sector. That experience includes group work and roles with charities such as Mind, Cruse Bereavement Care, and others. She keeps up with recent research and NICE guidance and will explain the reasoning behind any suggestions she makes.

In shorter-term therapy Hilary aims to be practical and goal-focused, using tools such as motivational interviewing, solution-focused techniques, and optional psychometric measures to track progress. If those formats do not suit someone, she will adapt the work with more creative options rather than relying on paperwork or homework.

When a longer, exploratory route is helpful she offers psychotherapy-style work that uses the relationship in therapy to look at how a person relates to themselves and others. If a concern seems to need a different kind of specialist help, she will be honest and offer a referral to a colleague.

How her approaches translate to online therapy

Hilary draws on client-centred work and cognitive behavioural therapy to guide online conversations. Client-centred therapy focuses on listening and responding to what matters to the person, helping them feel heard and understood. Cognitive behavioural therapy looks at patterns of thinking and behaviour and offers practical steps to reduce symptoms such as anxiety or low mood.

She also uses elements of dialectical behaviour therapy where helpful, teaching skills for emotion regulation and distress tolerance that can be practised between sessions. Choosing an approach is a collaborative process; the therapist will work with each person to decide which methods fit their goals, preferences, and the issues they bring.

Online therapy can make it easier to fit sessions into everyday life, for example by avoiding travel or by using shorter check-ins when time is limited. Session formats are not listed in the biography, so please confirm the current options before booking. In practice online work means the same focus on practical tools, reflective conversation, and planning steps forward, adapted so the therapy suits each person’s routine and needs.