Susan JohnBACP, NCPS

Susan John is a counsellor who focuses on the connection between thoughts and bodily experience. She combines talking and practical techniques to help people release strong feelings and make sense of what they are living through. Her style is warm, direct and non-judgemental, and she aims to help people use their own strengths to move forward.

Susan draws on client-centred work and other approaches to match the method to the person. She uses short-term coping strategies when immediate relief is needed, alongside deeper work to explore recurring patterns and vulnerabilities. This gives space for practical change as well as greater self-understanding.

She has four years of experience and holds BACP and NCPS credentials. Susan has helped people with stress, anxiety, anger and low self-esteem, as well as depression, grief and trauma. She also supports those facing relationship or intimacy-related issues, eating and sleeping struggles, career concerns, compassion fatigue and ADHD-related challenges.

Susan pays attention to how identity, culture and life transitions affect wellbeing. She lists additional focus areas such as attachment difficulties, body image, caregiver stress, codependency, communication problems and separation. She describes her work as integrative, choosing approaches that fit each person's situation.

Her way of working is practical and compassionate. Sessions combine exploration of feelings with simple skills to try between meetings. People are invited to shape their own goals and to use therapy as a space to practise new ways of coping and relating.

How her approaches translate to online therapy

Susan uses client-centred work to prioritise the person in front of her, offering listening, reflection and gentle questions to help people find their own answers. This approach suits a wide range of concerns from loneliness to low self-esteem and relationship worries.

She also draws on Emotionally-Focused Therapy ideas to help people recognise and name strong emotions and patterns in how they relate to others. That kind of work can be useful for grief, intimacy-related concerns and processing painful events.

Finding the right therapeutic approach is part of the process. Susan will discuss goals and preferences with each person and suggest which methods to try. That decision is collaborative and can shift as needs change over time.

Confirm the session formats before booking, as the biography does not list them. Many people find online work easier to fit into a busy week, allows shorter check-ins when needed, and can remove travel time. Online meetings can make it simpler to continue therapy when life is complicated, while still focusing on practical strategies and emotional exploration.