Heidi ArntzenAASW

Heidi Arntzen is an AASW social worker who offers calm, down-to-earth counselling for adults. She creates a space where people can talk openly, feel understood, and take steps toward change at a pace that suits them. Heidi writes plainly and listens closely to what matters most to each person she meets.

She has six years of experience working across mental health and alcohol and other drug settings. Her background includes supporting people with anxiety, stress, depression, grief and addiction concerns. Heidi also brings lived experience of supporting a loved one through serious mental health challenges and navigating breast cancer, which shapes her practical, empathetic style.

Heidi’s approach is person-centred, strengths-based, and trauma-informed. She balances emotional support with clear, usable tools for everyday life. Sessions focus on building insight, coping skills, and small changes that add up over time.

Common topics Heidi helps people with include stress and overwhelm, burnout, life transitions, alcohol and other drug use, and emotional regulation. She also supports people dealing with relationship and family stress, abandonment, blended family issues, and communication problems.

Her sessions draw on evidence-informed methods such as motivational interviewing, CBT-informed strategies, solution-focused techniques and skills development. Heidi aims for a warm, calm and collaborative style, working together with each person to find approaches that fit their values and routines.

How evidence-informed methods translate to online sessions

Heidi uses practical, evidence-informed techniques to help people manage symptoms and build coping skills. Motivational interviewing is a conversational method that helps people find personal reasons to change and strengthen commitment to small steps. CBT-informed strategies focus on spotting unhelpful thinking patterns and practising new behaviours to reduce anxiety and low mood.

Choosing the right approach is a collaborative process. Heidi works with each person to identify goals, try techniques, and adjust methods if something does not fit. She explains options in simple terms and tailors methods so they match everyday routines and values.

If you are considering online therapy, confirm the session formats before booking since the biography does not list specific options. Online sessions can make it easier to fit counselling into a busy day, reduce travel time, and allow shorter check-ins when schedules demand. They can also suit people who prefer not to be on camera or who need a lower-bandwidth option. Heidi will discuss practical arrangements and help find an approach that works with your life and goals.